See your organization through the eyes of co-workers and stakeholders

See your organization through the eyes of co-workers and stakeholders

FMC Leadership Series
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Disney’s theme park close twice a year so all employees, called “cast members,” can bring their families to enjoy the parks as guests while management runs the rides, serves the concessions, and wears the costumes, demonstrating that everyone is on the same team.

Hyatt hotels Corp, has its executives visit properties multiple times a year, where they help check-in guests, carry their bags, and help local staff members with their jobs.

TS Tony Fernandes of Air Asia quoted that ‘most entrepreneurs think that they know everything, but you have to listen to all the others around you’. He is known as one who displays servant leadership that makes every corner of the staff feel comfortable.

Caliph Umar AL-Khattab (RA) ruled 1/3 of the world empire in 634-644. He went to the cottage and saw that the lady of the house was cooking something on the hearth, and the children were crying. Umar(RA) knocked at the gate and inquired why were the children crying. She said that they were crying because they were hungry. The lady said that in the kettle there was only water and stones. That was to while away the children that food was being cooked for them. She hoped that exhausted the children would go to sleep. He then goes and brings the aids by himself.

In your organization, Have top executives spend a few days in a year working on the front lines with customers directly with your products and services. They’ll have a new appreciation for that employees go through on the job and understand the people, process, problems, and solutions better.

During Cobit19 that sparks health, business, and economic crises;

Leaders need not be high!

Published By
Faisal Malik CA(M)
See your organization through the eyes of coworkers and stakeholders #entreprenuership #leadershipinaction #empathy #communication #changemaker #accountants #covid-19 #crisesmanagement #crisismanagement

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